All our sizes are expressed in Italian sizes, we advise you to choose the same size as the sweaters you usually wear.
If you have already purchased from us, we inform you that the fit is always the same for each model.
If you have some doubt, do not hesitate to contact us, indicating your height, weight and the size you usually wear, we will try to recommend you the most suitable size.
If the size you are interested in is not available, contact us, we will make it especially for you.
Delivery times vary depending on the model from about 2 to 4 weeks, more details will be given in response to each individual request.
Need help?
Please contact us
We work with passion and follow all the steps, from production to delivery.
If you have any doubts or questions about products, orders, or any other information, we will be happy to answer you.
You can contact us in the following ways, at the times indicated:
CALL US *
Mon-Fri 10:00 - 18:30 (Italy Time)
+39.02.40700803
WRITE US ON WHATSAPP *
Mon-Fri 8: 30-22: 30 Sat 11: 00-18: 30 (Italy Time)
+39.02.40700803
WRITE US AN EMAIL *
info@bottegiani.com
* By contacting us you consent to the processing of personal data. For more information, please read the privacy policy
SHIPPING
Delivery with DHL courier.
Costs:
To EU, UK, CH, LI, NO, MC,
0,00€ for orders above or equal to 150,00€
15,00€ for orders below 150,00€
To US, CA
0,00€ for orders above or equal to 150,00€
25,00€ for orders below 150,00€
To all other countries
35,00€ for orders above 150,00€
45,00€ for orders below 150,00€
TAXES & DUTIES
All our orders are shipped from Italy if you are outside the European Union your order may be subject to customs and import duties.
European Union: no duties and VAT is included
US: Orders up to the value of 800 USD will not incur any extra charges (such as duties and taxes).
All other countries: You might be liable for duty charges from your local customs authority. We have no control over these charges and we can’t tell you exactly how much it may cost you, as customs policies and import duties vary widely from country to country.
Our payments are secure.
We accept the following payment methods:
- Credit cards: Visa, Matercard, American Express and Maestro
- Paypal
- Apple Pay
- Google Pay
- Amazon Pay
- Klarna: Payment in 3 installment
- Scalapay: Payment in 3 installment
From
- EU, UK, CH, LI, NO, MC, US, CA
If you are not satisfied with a product, you can return it free of charge informing us within 15 days from delivery date
Alternatively, you can always exchange it for free informing us within 15 days from delivery date
- Other Countries Worldwide
Return it is not free, and the costs depending on your courier choice.
You can return your items within 30 days from the delivery date.