Serafino Arpagrey 100% Cashmere

All our sizes are expressed in Italian sizes, we advise you to choose the same size as the sweaters you usually wear. 

If you have already purchased from us, we inform you that the fit is always the same for each model.

If you have some doubt, do not hesitate to contact us, indicating your height, weight and the size you usually wear, we will try to recommend you the most suitable size. 

If the size you are interested in is not available, contact us, we will make it especially for you.

Delivery times vary depending on the model from about 2 to 4 weeks, more details will be given in response to each individual request.

Shipping to Italy:

Delivery 1-3 working days with TNT/DHL express courier

Cost:

Free throughout Italy for orders greater than or equal to
100,00€

€5.00 for orders under €100.00

Shipping outside Italy:

Delivery by DHL courier

• EU, UK, CH, LI, NO, MC
  €0.00 for orders greater than or equal to €150.00
  €15.00 for orders under €150.00
• USA, CANADA
  €0.00 for orders greater than or equal to €150.00
  €25.00 for orders under €150.00
• UNITED ARAB EMIRATES
  €0.00 for orders greater than or equal to €500.00
  €35.00 for orders under €500.00 up to €150.00 €45.00 for orders
  less than €150.00
• ALL OTHER COUNTRIES
  €35.00 for orders over €150.00
  €45.00 for orders under €150.00

• TAXES AND DUTIES
  All our orders are shipped from Italy if you are outside the European Union your order may be subject to customs duties and
  import.
• European Union: no duties and VAT included
• United States: Orders up to a value of $800 will not be subject to any additional charges (such as duties and taxes). For orders of higher value there may be duties and taxes not included in the order, to be paid directly to the courier
• All other countries: You may be required to pay customs duties by local customs authorities. We have no control over these charges and cannot tell you exactly how much they may cost you, as customs policies and import duties vary widely from country to country.

All our orders are shipped from Italy if you are outside the European Union your order may be subject to customs and import duties.

• European Union: no duties and VAT is included
• US: Orders up to the value of 800 USD will not incur any extra charges (such as duties and taxes). For orders over 800 USD you may have to pay directly to the courier not included extra charges (such as duties and taxes).
• All other countries: You might be liable for duty charges from your local customs authority. We have no control over these charges and we can’t tell you exactly how much it may cost you, as customs policies and import duties vary widely from country to country.

Our payments are secure.

We accept the following payment methods:

• Credit Cards: Visa, Matercard, American Express and Maestro.
• Paypal
• Apple Pay
• Google Pay
• Amazon Pay
• Klarna: Pagamento in 3 rate
• Scalapay: Pagamento in 3 rate
• Cash on delivery: only for shipments to Italy and orders under €5,000

Need help?

Please contact us

We work with passion and follow all the steps, from production to delivery.

If you have any doubts or questions about products, orders, or any other information, we will be happy to answer you. 

You can contact us in the following ways, at the times indicated:

CALL US *

Mon-Fri 10:00 - 18:30 (Italy Time)

+39.02.40700803

WRITE US ON WHATSAPP *

Mon-Fri 8: 30-22: 30 Sat 11: 00-18: 30 (Italy Time)

+39.02.40700803

WRITE US AN EMAIL * 

info@bottegiani.com

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